Effective date: June 6, 2026 Last updated: June 6, 2026
This Privacy Policy explains how OHOUSE LLC ("Fifteen," "we," "us," or "our") collects, uses, and shares your personal information when you use the Fifteen mobile app and the website at grabfifteen.com (the "Service"). It also explains your privacy rights and how to exercise them.
Fifteen is a tool for paid, private conversations. Senders pay to start a conversation; receivers set a price, accept requests, and get paid. This policy applies to everyone who uses Fifteen. The Service is currently offered to users in the United States. Your information is generally processed in the U.S., though some of our service providers may process or store it in other countries. Where they do, they remain bound to protect it consistent with this policy.
If you have questions, contact us at team@grabfifteen.com.
We do not ask to track you across other companies' apps or websites, and we do not use Apple's advertising identifier (IDFA).
If you set up as a receiver and share your link, the people who have your link can see your name, profile photo, bio, expertise, price, and ratings and reviews. The other participant in a conversation can see the messages and content you send them. When you leave a review after a conversation, your name and review may be shown on the other person's profile to people who have their link. We do not publish a public directory of users.
Fifteen does not use advertising or cross-site tracking technologies.
Because we do not sell or share personal information or use it for targeted advertising, there is nothing to opt out of in that respect. Where it applies, we honor recognized browser privacy signals such as Global Privacy Control (GPC).
For California residents, the table below lists the categories of personal information (as defined by the California Consumer Privacy Act, or "CCPA") we have collected in the past 12 months, where it comes from, why we collect it, and the categories of recipients we disclose it to for a business purpose. We have not sold or "shared" (for cross-context behavioral advertising) any personal information, and we disclose personal information to service providers and contractors only for the business purposes described below.
| CCPA category | Examples we collect | Sources | Why we collect it | Disclosed to (service providers/other parties) |
|---|---|---|---|---|
| Identifiers | Name, email, phone, account ID, device identifier, push token, IP address | You; your device; sign-in providers | Create and secure your account, deliver the Service, communicate with you | Cloud hosting, database, email, push, authentication, and diagnostics providers; the other user (name/photo) |
| Customer records (Cal. Civ. Code §1798.80) | Name, phone number, payment-related identifiers | You; payment processor | Process payments and payouts, provide support | Payment processor; cloud hosting/database |
| Commercial information | Conversations requested or purchased, prices, payout and refund history | You; payment processor | Operate transactions, show your history, calculate fees | Payment processor; cloud hosting/database |
| Internet/network activity | App usage, interactions, crash/performance/diagnostic logs | Your device; the app | Operate, troubleshoot, improve, and secure the Service | Diagnostics provider; cloud hosting |
| Geolocation (coarse) | General location inferred from IP address | Your device/network | Security, fraud prevention, rate-limiting | Cloud hosting; diagnostics provider |
| Audio/visual | Profile photo you upload | You | Display your profile | Cloud hosting/database; the other user |
| Professional/expertise info | Bio, specialties, credentials (self-provided by receivers) | You | Let you present yourself to potential senders | Cloud hosting/database; people who have your link |
| Sensitive personal information | Account log-in and password; the contents of your private messages and requests | You | Authenticate and secure your account; deliver your conversations | Cloud hosting/database; authentication and diagnostics providers; the other participant in your conversation |
| User content | Reviews and feedback | You | Display reviews, provide support | Cloud hosting/database; the other user |
Two things we handle count as "sensitive personal information" under California law: your account log-in and password, and the contents of your private messages and requests (which are communications between you and another user, for which Fifteen is not the intended recipient).
We use this sensitive information only to provide and secure the Service, for example to log you in and to deliver your messages to the person you are talking to. Under the CCPA, these purposes do not give you a right to "limit" the use of sensitive personal information, so we do not offer a separate "Limit the Use of My Sensitive Personal Information" option. We do not use sensitive personal information to infer characteristics about you, and we do not sell or share it. Your financial account details are handled by our payment processor, not stored by us.
We use your information to:
We do not use your information to make legally or similarly significant decisions about you through automated means, and we do not use it for third-party advertising.
We share personal information only as described here:
Service providers ("sub-processors"). We use trusted companies to run Fifteen, and they may process your information on our behalf for the purposes above. They include:
These providers may use your information only to provide services to us.
Other users. When you have a conversation, your messages and content are shared with the other participant. If you are a receiver, your profile, price, ratings, and reviews are visible to people who have your link; if you leave a review, your name and review are visible on the other person's profile.
Legal and safety. We may disclose information if we believe in good faith it is necessary to comply with a law, regulation, legal process, or government request; to enforce our Terms; to detect or prevent fraud, security, or technical issues; or to protect the rights, property, or safety of Fifteen, our users, or the public.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will require the recipient to honor this policy or will notify you of any material change.
With your direction or consent. We will share information in other ways if you ask us to or agree to it.
We do not sell your personal information, and we do not "share" it for cross-context behavioral advertising, as those terms are defined under California law.
We keep personal information for as long as your account is active and as needed to provide the Service. After that, we keep information only as long as necessary for the purposes in this policy, using the following criteria:
You can delete your account at any time from within the app's settings. When you delete your account:
If you would like help with deletion or have questions, contact team@grabfifteen.com.
If you are a California resident, you have the right to:
How to exercise these rights. Email us at team@grabfifteen.com. To protect your information, we will verify your request using information associated with your account, such as your verified email. You may use an authorized agent to submit a request on your behalf; we may ask the agent for proof of authorization and may still verify your identity directly. We will respond within the timeframes the law requires.
Depending on where you live, you may have similar rights to access, correct, delete, or obtain a portable copy of your personal information, and to opt out of certain processing. Because we do not sell personal information, do not use it for targeted advertising, and do not profile you in ways that produce legal or similarly significant effects, those particular opt-outs do not apply. To exercise any available right, contact team@grabfifteen.com.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. For example, we encrypt data in transit using industry-standard TLS, store passwords only in hashed form (never in plain text), keep authentication tokens in your device's secure storage, and limit access to personal information to those who need it to operate the Service.
Conversations on Fifteen are private between the two participants, but they are not end-to-end encrypted. Fifteen can access message content where necessary to operate, support, and secure the Service, to enforce our Terms, and where the law requires. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as the law requires.
Fifteen is intended for adults. You must be at least 18 years old to use the Service. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 13 (consistent with the Children's Online Privacy Protection Act, or "COPPA") or knowingly allow anyone under 18 to use Fifteen. If you believe a child has provided us personal information, contact team@grabfifteen.com and we will delete it.
The Service relies on third parties, each with its own privacy practices. We encourage you to review their policies:
These third parties are required to protect your information consistent with this policy and applicable law. We are not responsible for the independent practices of third parties beyond our agreements with them.
We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by in-app notice or email) before they take effect, and we will update the "Last updated" date above. We review this policy at least every 12 months. Your continued use of the Service after an update means you accept the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or your personal information:
OHOUSE LLC (Fifteen) Contact: team@grabfifteen.com Mailing address: 7627 Lake Street, Suite 206 PMB 1114, River Forest, IL 60305, United States Website: https://grabfifteen.com